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Case Studies

Case Study: Continuous Benchmarking Success Over Contract Duration

Dryden’s Impact: Benefits of audit and benchmarks after RFP implementation


The client initially requested Dryden to support a comprehensive analysis of a bid event for an indirect commodity category. After successfully implementing and transitioning to a new program, due to reorganization, there was a lapse in the ongoing audit process. After one year, Dryden conducted an audit of the agreement and program on 12 months of spend data.


In depth knowledge of the Client program and agreement from support to the RFP
Ability to quickly and thoroughly perform a comprehensive audit of the entire program
Heavy SKU count
Audit 100% of the spend data
Identify compliance root causes
Identify vendor tactics that led to unauthorized price increases

Scope of Services

12 month arrears audit to determine compliance and collect overcharges
Benchmark program for unauthorized price increases or manipulation
Identify and correct root causes for audit findings and pricing issues
Improve pricing metrics and measurability
Improve program architecture


$200,000 recovered from overcharged items
$400,000 in benchmark savings over the remainder of the contract
Continuous Core/Non-Core ratio optimization
Demand management of SKUs resulting in reduced potential for maverick spend

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