While you want to trust and depend on your suppliers to provide
reliable services, how do you know they're following the exact
specifications of the agreed-upon contract each time they deliver an
order and send you an invoice?
Once a contract has been signed, they often go relatively unmonitored
until it’s time to renew. How can you be assured that every single
transaction was invoiced properly per the terms and conditions of the
contract? Organizations are often at the mercy of the supplier in this
regard, and must trust that the supplier both adheres to the contract
and does not make any billing mistakes.
We can perform an arrears audit and analysis of your contracts to
ensure that your suppliers have adhered to the terms and conditions of
your agreements. Occasionally, we will complete an audit and find that
the supplier has stayed true to the agreement, and did not commit any
mistakes. In that case, it is assuring to know that your supplier has
maintained contract compliance.
However, more often than not, our audits reveal findings. Whether they
did not charge fixed pricing correctly, incorrectly applied discounts,
or did not adhere to shipping terms, we’ll uncover these discrepancies
and work to reconcile the differences on your behalf.